Return Policy
At Wibli, we’re committed to bringing joy and satisfaction to your family. That’s why we offer our 30-Day Guarantee!
If you or your little one isn’t completely delighted with their purchase, we’ll make it right. You can request a refund or exchange within 30 days of receiving your order - no worries, no hassle.
How It Works:
- Contact Us: Reach out to our friendly support team at hello@wiblikids.com within 30 days of delivery.
- Provide Details: Share your order number and a brief description of the issue. Photos are helpful but not required.
- Return It: If a return is needed, we’ll provide a prepaid shipping label (for domestic orders).
- Get Refunded: Once we receive your item, we’ll process your refund or send your exchange right away.
Conditions:
- Items must be returned in their original condition.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable unless the product is defective or damaged.
Your satisfaction is our top priority. We’re here to ensure you and your little ones are happy with every purchase!
Need Help?
Email us at hello@wiblikids.com or visit our 'Contact Us' page. We’re always happy to assist!